Privacy Policy

Juflo Dynamic Car Rental ("we", "the company") is committed to protecting our customers' privacy. This policy explains how we collect, use and protect your personal information when you use our car rental services in Kuching, Sarawak.

We collect the following information during booking and rental:

• Identification: Full name, IC or passport number
• Contact details: Phone number, email address (if provided)
• Driving information: A copy of your valid driving licence
• Supporting documents: A utility bill as proof of address
• Flight information: Flight number and time (for airport delivery)

• To process and confirm your car rental booking
• To contact you about your booking and vehicle delivery
• To keep rental records for safety and legal purposes
• To improve our service based on customer feedback

Your personal information is kept for the duration of an active rental and up to 12 months after your last rental, for record-keeping and legal purposes. After that, it is securely deleted.

We do not sell, rent or share your personal information with third parties for marketing. Information is only shared when:

• Required by Malaysian law or a court order
• Needed for insurance purposes after an accident
• You have given explicit permission

We take reasonable security measures to protect your personal information from unauthorised access, alteration or disclosure. Physical documents are stored securely and digital information is protected.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)

For any request about your personal data, contact us on WhatsApp at +6013-826 0554.

Our website may use technical cookies needed for basic site functions. We do not use third-party tracking or advertising cookies.

We may update this privacy policy from time to time. Any changes will be shown on this page with the latest update date.